This document sets out the rules, rights, and responsibilities governing the use of the Rojak99 platform. Please read it carefully before registering or using any of our services.
Important: By registering or using the Rojak99 platform, you agree to be bound by all terms and conditions set out in this document. If you do not agree with any part, please discontinue use of the platform.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Member") and Rojak99 ("Platform", "we", or "Company"). This document should be read together with Privacy Policy and Responsible Gaming Policy us, all of which together form the complete agreement between you and Rojak99.
By doing any of the following – registering an account, making a deposit, using any game or service, or simply browsing the platform – you acknowledge that you have read, understood, and agreed to be bound by these Terms in their entirety.
Rojak99 reserves the right to amend these Terms at any time. Changes will take effect immediately upon publication on the platform. Continued use following such amendments constitutes acceptance of the revised Terms.
To register and use Rojak99's services, you must meet the following eligibility requirements:
Registering a rojak99 account is free and requires valid personal details including your full name, active phone number, and bank or eWallet information for payment verification purposes. The KYC (Know Your Customer) process is implemented to ensure the safety of all members.
You are fully responsible for maintaining the confidentiality of your account password. Rojak99 recommends that you:
All activity under your account – including betting, deposits, and withdrawals – is your sole responsibility. If you suspect unauthorised access, contact our support team immediately via 24/7 live chat.
Rojak99 accepts a variety of deposit methods including FPX, DuitNow QR, TnG eWallet, GrabPay, Boost, ShopeePay, and cryptocurrency. Deposits are processed instantly upon bank confirmation. The minimum deposit amount is RM 20 while the maximum amount depends on the payment method selected.
Rojak99 processes withdrawals within under 30 seconds for most payment methods. The minimum withdrawal amount is RM 30. The following conditions must be met before a withdrawal is approved:
Balances in accounts that have been inactive for more than 12 months subject to a monthly administrative fee of RM 5 until the balance reaches zero or the account is reactivated. Rojak99 will send a notification before this fee is applied.
All bonuses and promotions offered by rojak99 are subject to specific terms stated in each offer. The following general conditions apply to all bonus types:
Rojak99 reserves the right to reject, void, or limit any bet at its sole discretion, including in the following situations:
In the event of a technical disruption, display error, or system failure during an active game, rojak99 reserves the right to void the affected rounds and return the bets to players. Wins resulting from an obvious technical error will not be paid out.
The results of all games on Rojak99 are final once confirmed by the system. For Sports Betting, official results from the event's governing body are used as reference. Any dispute regarding results must be submitted within 72 hours after the result is announced.
Rojak99 takes data security seriously. All your personal information and financial transactions are protected with 256-bit SSL encryption. We do not sell, rent, or share your personal data with third parties for marketing purposes without your consent.
Rojak99 collects and processes your personal data solely for the following purposes: account management, payment processing, KYC and AML compliance, service improvement, and account-related communications. For more information on how we handle your data, please refer to Privacy Policy us.
You may close your account at any time by contacting our customer support team via live chat. Prior to closure, any eligible balance will be processed for withdrawal subject to the applicable withdrawal conditions. Bonus funds that have not met the wagering requirements will be forfeited.
Rojak99 reserves the right to suspend or close an account without prior notice under the following circumstances:
In cases of fraud-based suspension, Rojak99 reserves the right to hold the account balance while an investigation is conducted.
To the extent permitted by applicable law, Rojak99 shall not be liable for:
Rojak99's maximum liability to you under any circumstances shall not exceed the total amount deposited by you in the 30 days prior to the claim arising.
Rojak99 is fully committed to responsible gaming practices. We provide a range of tools to help you maintain control over your gaming habits:
If you are concerned about your own gambling habits or those of someone you care about, please visit the Responsible Gaming us for more information and professional support resources.
Rojak99 reserves the right to amend, update, or replace any part of these Terms at any time. When material changes are made, we will notify you via an in-account notification or your registered email at least 7 days before the changes take effect, except in cases requiring immediate action to protect the security of the platform or its users.
It is your responsibility to review this page periodically to stay informed of the latest Terms. The most recent update date will always be displayed at the top of this document.
If you have any questions, confusion, or complaints regarding these Terms and Conditions, please contact our team through the following channels:
Our support team speaks Malay and is ready to help you better understand any section of this document.
Behind every clause in this document lies a greater goal – to ensure this platform remains safe, fair, and enjoyable for all players in Malaysia.
Your deposited funds are held in a separate account, kept entirely apart from the company's operating funds. Your winnings are always secure and may be withdrawn at any time.
All bonus terms are written in clear, straightforward language. No hidden conditions. What you see is what you get – no unpleasant surprises.
Rojak99's streamlined withdrawal process ensures your money reaches you in under 30 seconds – not 3 days, not 3 hours, under 30 seconds.
All games at rojak99 use a Random Number Generator (RNG) independently audited by a third party to ensure every outcome is random and cannot be manipulated.
Our Malay-speaking support team is ready to help you understand the terms, resolve disputes, and answer any questions – whenever you need us.
Rojak99 provides deposit limits, playtime limits, and self-break options easily accessible directly from your account – because control is in the player's hands, not the platform's.
Free registration, a welcome bonus awaits, and withdrawals in under 30 seconds. All under clear and fair Terms.